Privacy Policy

Privacy Policy

At Hotel Monarch Inn We a unit of Thakur ji Hospitality, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hotelmonarchinn.com), book a room, use our services, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, payment details (e.g., credit card information for bookings), and preferences (e.g., room type, dietary needs) provided during reservations, inquiries, or subscriptions to our newsletter.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent, collected via cookies and similar technologies.
• Third-Party Data: Information from partners (e.g., for flight/railway bookings or cab services) or public sources, with your consent.

2. How We Use Your Information

We use your information to:

• Process bookings, payments, and service requests (e.g., room reservations, pickup services, or local guides).
• Provide personalized services, such as tailored recommendations or newsletters.
• Improve our website, services, and customer experience.
• Comply with legal obligations, resolve disputes, or enforce our terms.
• Communicate with you about promotions, updates, or feedback.

We do not sell or rent your personal information to third parties for marketing purposes.

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Trusted partners for bookings (e.g., airlines, railways, cab services), payment processing, or website hosting, under strict confidentiality agreements.
• Legal Requirements: Authorities if required by law, to protect our rights, or in cases of fraud/emergency.
• Business Transfers: In the event of a merger, sale, or acquisition.

We ensure all disclosures are necessary and secure.

4. Data Security

We implement industry-standard security measures (e.g., encryption, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure. We are not liable for unauthorized access due to factors beyond our control.

5. Cookies and Tracking

Our website uses cookies to enhance your experience (e.g., remembering preferences). You can manage cookies via your browser settings. We may also use analytics tools to track usage anonymously.

6. Your Rights

Depending on applicable laws (e.g., GDPR for EU residents or Indian data protection rules), you may:

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing communications.
• Withdraw consent for data processing.

For requests, email us at hotelmonarchinn4@gmail.com or call 0522 269 0799 / 9838076191.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors without parental consent.

8. International Transfers

If your data is transferred outside India, we ensure adequate protection in compliance with laws.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with the effective date.

10. Contact Us

For questions about this Privacy Policy, contact us at:

• Email: hotelmonarchinn4@gmail.com
• Phone: 0522 269 0799 / 9838076191
• Address: Station Area, Naka Hindola Crossing, Aishbagh Rd, Charbagh, Lucknow, Uttar Pradesh 226004